Privacy Policy
1.WHO WE ARE
We are Xiao Qiang Holidays Sdn Bhd (“XQ Holidays”, “ Xiao Qiang Holidays” or “We” or “Our” or “Us”). We own and/or operate:
-website(s) such as www.eticket.xqholidays.com.my and/or any mobile apps that may be published by us (the said websites and mobile apps may be collectively or individually referred to as the “Website”).
We are company registered in Malaysia.
2.THE PURPOSE OF THIS POLICY
The purpose of this Privacy Policy is to inform you and provide you with an understanding of how XQ Holidays globally, handle, collect, use, disclose, and deal with personal data (including sensitive personal data) about you that you give us, that we receive through third parties or that is in our possession. Please read this Privacy Policy carefully
We are committed to safeguarding the privacy and security of your personal data. We take our responsibilities under Malaysia’s Personal Data Protection Act 2010 (the “PDPA”) seriously. We also recognise the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect, and process your personal data.
The Privacy Policy is adopted by Xiao Qiang Holidays Sdn Bhd by direct and indirectly. Please do not provide any personal data to us if you do not agree with our Privacy Policy.
The contents of this Privacy Policy may change over time so please check back frequently. Any changes to this Privacy Policy will be posted on and can be viewed at our Website.
The Website is not intended for use by any person below the age of 18. We do not and do not intend to, transact through the Website directly with anyone we know to be under the age of 18.
By providing any personal data to us, you declare and affirm that you are at least 18 years of age and above and agree to the terms set out in this Privacy Policy.
3.PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT
“Personal data” is defined under the Personal Data Protection Act (PDPA) to mean data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organisation has or is likely to have access. Xiao Qiang Holidays Sdn Bhd collects information about you, such as when you provide your information to us, when you use our product,when you use our Website, when you make a reservation with a us, when you interact with us and/or when you enter into a transaction with us.
We collect personal data/information unique to you as an individual, such as:
- Name
- Address
- Age
- Gender
- Birth date
- Identification number (such as national ID, passport details, etc.)
- Image and/or photograph
- Credit card information
- Location Information of yourself and/or your computer or device
- Contact Information (such as telephone numbers, email addresses)
- Transactional information
- Usage and preferences
- Bank account number
- Your purchase and/or your transactions with us
We will collect your personal data in accordance with the PDPA.
Some instances of when we collect personal data from you are as follows. We collect, use, disclose and/or process your personal data if you make a booking through the or Website for hotel, car rental, attraction packages or for insurance purpose. . We may also collect and store certain information automatically when you visit the Website.
Examples include the internet protocol (IP) address used to connect your computer or device to the internet, connection information such as browser type and version, your operating system and platform, a unique reference number linked to the data you enter on our system, login details, the full URL clickstream to, through and from the Website (including date and time), cookie number, and/or your activity on our Website, including the pages you visit, the searches you make.
We may receive information about you from third parties if you use any websites or social media platforms operated by third parties (for example, Facebook, Instagram, Twitter, etc.) and, if such functionality is available, you have chosen to link your profile on our Website with your profile on those other websites or social media platforms.
The purposes for which we collect, use and/or disclose your personal data are set out as above. Without limiting the foregoing, one of the key goals in collecting your personal data is to serve you better. This includes communicating with you on relevant products, services, and offers, as well as accommodating your requests and enquiries, whether it is about a room reservation or about our loyalty programmes. We may also contact you for feedback after the provision of our services.
